Frequently Asked Questions

WHAT IS MERMAID SNOT?
Mermaid Snot is a reef-friendly mask anti-fog formulated for use on dive and snorkel masks.

HOW DO I USE IT?
Follow the directions and warnings printed on the bottle label.

IS MERMAID SNOT REEF-FRIENDLY?
Yes. Mermaid Snot is labeled as a reef-friendly formula. We do not make broader environmental claims beyond the approved product labeling.

WHAT IS THE DIFFERENCE BETWEEN LANI, KAREN, GUEN, AND AUDREY?
The character artwork is different, but every bottle contains the same Mermaid Snot mask anti-fog formula. Choose the character that matches your vibe—or collect the whole crew.

HOW MUCH PRODUCT IS IN EACH BOTTLE?
Each retail bottle contains 2 fl oz (59 mL) and is priced at $9.99.

WHERE DO YOU SHIP?
We currently ship within the United States. Orders normally process within 2–3 business days and ship using USPS Ground Advantage or another available USPS service shown at checkout.

CAN I RETURN AN OPENED BOTTLE?
No. Opened bottles are not returnable or refundable. Unopened and unused products may be considered for return when you contact us through the Contact Us form before sending anything back.

WHAT IF MY ORDER IS DAMAGED, INCORRECT, OR MISSING?
Use the Contact Us form and include your order number and photographs when appropriate.

DO YOU OFFER WHOLESALE PRICING?
Yes. Visit our Wholesale page to see available packages, register, and place a wholesale order. Wholesale orders are reviewed for business legitimacy before fulfillment.

HOW CAN I CONTACT MERMAID SNOT?
Please use the Contact Us form. If your message concerns an order, include the order number so we can assist you more efficiently.